Privacy Policy

Effective Date: March 2025

1. Introduction

Welcome to Ruhvolution ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://www.ruhvolution.com (the "Site").

By using our Site, you agree to the terms outlined in this policy, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), and other applicable UK privacy laws.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other details you provide when contacting us.

  • Usage Data: Information about your interactions with our Site, including IP address, browser type, and pages visited.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and improve our services.

Data We Collect Automatically:

  • IP address

  • Web browser type and version

  • Operating system

  • Referring site, pages you visit on our Site, and exit pages

3. Lawful Basis for Processing Data

Under UK GDPR, we process your personal data based on one or more of the following lawful bases:

  • Contractual necessity: To provide you with services or respond to your inquiries.

  • Legitimate interest: To improve our Site, services, and business operations.

  • Legal compliance: To meet regulatory requirements.

  • Consent: Where applicable, such as for marketing communications and non-essential cookies.

4. How We Use Your Information

We may use your information to:

  • Provide and improve our services.

  • Respond to inquiries and customer support requests.

  • Analyse website performance and usage trends.

  • Manage and customise cookies and advertising preferences.

  • Comply with legal obligations.

5. Cookies and Tracking Technologies

Cookies are small data files stored on your device that help improve your browsing experience. We use:

  • Essential Cookies: Required for the operation of our Site.

  • Analytical Cookies: Help us understand how users interact with our Site.

  • Marketing Cookies: Used for advertising and personalised content.

Managing Cookies

You can modify your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our Site.

We comply with the Privacy and Electronic Communications Regulations (PECR) regarding the use of cookies and online tracking.

6. Data Sharing and Third-Party Services

We do not sell or rent your personal information. However, we may share data with:

  • Service Providers: Third-party vendors that assist in operating our Site and services.

  • Legal Compliance: When required by law or to protect our rights.

7. Data Security

We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Rights Under UK GDPR

You have the right to:

  • Access, update, or delete your personal data.

  • Opt out of marketing communications.

  • Request information about how we process your data.

  • Restrict or object to data processing in certain circumstances.

  • Request data portability where applicable.

  • The right to be informed about our collection and use of your personal data.

For further information or to exercise your rights, please contact us at info@ruhvolution.com

9. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. When data is no longer needed, we securely delete or anonymise it.

  • Professional services: 5-year retention period.

  • Analytical data: Stored for 24 months.

  • Accountancy data: Held for 7 years (as required by law).

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Ruhvolution
Address: The Score, 20 Fuller Way, Steventon, Oxfordshire, OX13 6FH
Email: diddn@ruhvolution.com
Phone: 0751 555 8920